Frequently Asked Questions
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Absolutely. We work exclusively with original items from recognized suppliers and globally known brands. Every product is guaranteed authentic.
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Most likely, yes! Melvenza ships to almost every country with trackable and secure delivery. Shipping costs and delivery times are calculated at checkout – no surprises.
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In most cases, no. If your country applies import duties or local taxes, we’ll guide you transparently through the entire process. The Melvenza stands for clear communication and full support.
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Each product page includes a detailed size chart to help you choose the right fit. Still unsure? Our team is happy to assist, and we offer easy exchange options if needed.
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No worries. You have 30 days after delivery to request an exchange or return. Our support team will guide you through every step to ensure a smooth experience.
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We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.